These Terms and Conditions (“Terms”) is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of website vmusuperheroes.com, its subdomains and related apps (“Website”). The Website is VMU Studios owned, managed and operated by GoodWorks Technologies LPP, a company registered under the Companies Act, 2013, having its registered office at Goodworks Cowork, 3rd Floor, Vijayanagar, EPIP Zone, Whitefield, Bengaluru, Karnataka 560066 (“VMU Studios”)
The viewing or use of the Website will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively “you” or “your”), to all of the terms and conditions provided below.
VMU Studios may make future changes or modifications to the Terms at any time without notice, and any subsequent viewing or use of the Website will constitute your agreement to the changes and modifications. There may be additional terms and conditions provided throughout the Website governing your use of particular functions, features, information and applications available through the Website.
USE OF THE WEBSITE
As a user of the Website, you consent to refrain from engaging in any of the following activities in connection with your use of the Website:
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Website;
Use, display, mirror or frame the Website or any component thereof, or trademark, logo or other proprietary information, without the written consent of VMU Studios, as applicable;
Remove any copyright, trademark or other proprietary rights notices contained within the Website, including those of VMU Studios and any of their respective licensors;
Infringe or use any of our brands, logos trademarks or other proprietary marks in any business name, email, URL or other context unless expressly approved in writing by VMU Studios, as applicable;
Attempt to circumvent any protective technological measure associated with the Website;
Attempt to access or search any Website properties or any content2 contained therein through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than through software generally available through web browsers;
Post, upload, transmit or otherwise distribute chain letters, pyramid schemes, advertising or spam;
Impersonate or misrepresent your affiliation with another person or entity;
Harvest or otherwise collect information about others, including email addresses;
Interfere with or disrupt any of the Website or the associated computer or technical delivery systems;
Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website.
LICENSE TO USE WEBSITE
VMU Studios may provide you with certain information as a result of your use of the Website. Such information may include but is not limited to, documentation, data, or information developed by VMU Studios, and other materials that may assist in your use of the website. Subject to these terms, VMU Studios grants you a non-exclusive, limited, non-transferable and revocable license to use such information solely in connection with your use of the Website. Such information may not be used for any other purpose and this license terminates upon your cessation of use of the Website.
You agree not to collect contact information of other users from the Website or download or copy any information by means of unsolicited access so as to communicate directly with them or for any reason whatsoever.
Any unauthorized use by you shall terminate the permission or license granted to you by the Website and you agree that you shall not bypass any measures used by VMU Studios to prevent or restrict access to the Website.
INTELLECTUAL PROPERTY
All the content posted on the Website (illustrations, texts, names, brand names, images and videos) is the exclusive property of VMU Studios. Nothing contained in this document shall be deemed to confer you a license of or any other right, interest or title to or in any of the intellectual property or proprietary information of VMU Studios as detailed below:
All content included on this Website such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of VMU Studios or its content suppliers and protected by copyright laws. The compilation of all content on this Website is the exclusive property of VMU Studios, with copyright authorship for this collection by VMU Studios, and protected by copyright laws.
VMU Studios trademarks may not be used in connection with any service that does not belong to the Company, in any manner that is likely to confuse customers, or in any manner that disparages or discredits VMU Studios. All other trademarks not owned by VMU Studios or its subsidiaries that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by VMU Studios or its subsidiaries.
Any partial or total reproduction of the content of the Website, by any means and on any platform, is subject to prior and express written authorization by VMU Studios. All information, content and files is protected by the laws of India. All fraudulent use of this content that violates the rights held by VMU Studios constitutes an offence and will be dealt with strictly.
RIGHT TO ACCESS WEBSITE
VMU Studios grants you a limited right to access and make personal use of this Website and not to download or modify it, or any portion of it, except with express written consent of VMU Studios. This right does not include any commercial use of this Website or its contents; any derivative use of this Website or its content; any downloading or copying of website information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of VMU Studios. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VMU Studios and its associates without express written consent. Any unauthorized use terminates the permission or right granted by VMU Studios. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Website is provided by VMU Studios on an “as is” and “as available” basis. VMU Studios makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, or materials included on this Website. You expressly agree that your use of this Website is at your sole risk. To the full extent permissible by applicable law, the company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. VMU Studios does not warrant that this Website, its servers, or email sent from the company are free of viruses or other harmful components. VMU Studios will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
INDEMNITY
You agree to defend, indemnify and hold harmless VMU Studios and its associate companies and their respective officers, directors, employees, agents and representatives from any and all claims arising out of your breach of any of these terms and conditions, and any of your activities conducted in connection with the Website.
SUSPENSION AND TERMINATION
If VMU Studios finds you in breach of these terms and conditions or otherwise considers it appropriate, may immediately, and/or without notice, suspend or terminate your access to the Website. On suspension or termination, you must immediately cease using the Website and must not attempt to gain any further access.
GOVERNING LAW AND JURISDICTION
The contents of the Website are governed by and shall be construed in accordance with the laws of India. Any dispute arising out of or in connection with the contents of the Website or the use of any information or materials contained on the Website shall be subject to the exclusive jurisdiction of the Courts of Bangalore, Karnataka. VMU Studios shall, however, at its sole discretion, have the option to pursue any user who has or may breach these terms and conditions in any jurisdiction that VMU Studios considers appropriate in the circumstance of the case.
GRIEVANCE REDRESSAL
VMU Studios is committed to developing and maintaining an effective, timely, fair and equitable grievance-handling system for its users, customers and service providers. Any grievance against VMU Studios pertaining to the Website shall be referred to:
Grievance Officer: Ms Vidhi Davda
Address: Goodworks Cowork, 3rd Floor, Vijayanagar, EPIP Zone, Whitefield, Bengaluru, Karnataka 560066
Email: [email protected]
GENERAL
These Terms supersede all previous agreements, communications, representations and discussions between the parties relating to the Website. No party will have the right of action against VMU Studios arising from any previous agreement, communication, representation and discussion in respect of this Website.
- Nothing contained in the terms and conditions shall in any manner create any relationship whatsoever between you and VMU Studios, either as a joint venture, partnership, employment, or agency relationship.
- You cannot assign or otherwise transfer your obligations under the terms and conditions, or any right granted hereunder to any third party. VMU Studios rights under the terms and conditions are freely transferable by VMU Studios to any third parties without the requirement of seeking your consent.
- In the event that any provision of these terms and conditions are determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
REFUND POLICY
At VMU Studios, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a hassle-free refund process under the following conditions:
Eligibility for Refunds
- Refund requests must be made within 7 days of receiving the product.
- The item must be unused, in its original packaging, and in the same condition as received.
- Items that are damaged, altered, or not in their original condition may not be eligible for a refund.
Non-Refundable Items
- Digital products, e-books, and downloadable content.
- Personalized or custom-made items.
- Gift cards or promotional items.
- Sale or clearance items (unless defective or damaged upon arrival).
How to Request a Refund
- Email us at [email protected] with your order number, reason for the refund, and photos (if applicable).
- Our team will review your request and respond within 7 business days.
- If approved, you will receive instructions on returning the item.
Refund Processing
- Once we receive and inspect the returned item, we will process the refund within 7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to an error on our part.
Late or Missing Refunds
- If you haven’t received a refund yet, please check your bank account or contact your payment provider.
- If you still need assistance, email us at [email protected].
For any questions regarding our refund policy, feel free to contact us at [email protected].